Privacy Policy
We respect your privacy. Contacting us for help is confidential.
Your privacy matters
Reaching out for help is a private decision. This policy explains what information we handle and how we protect it. We are an educational and treatment-navigation resource, not an emergency medical service.
Information we collect
If you contact us or submit a form, we may collect the details you choose to share, such as your name, phone number, email, and a brief description of your situation. We also collect standard, non-identifying analytics (such as pages visited) to improve the site.
How we use information
We use the information you provide solely to respond to your request and help connect you with appropriate support and treatment resources. We do not sell your personal information.
Confidentiality
Information you submit is kept strictly confidential and shared only as needed to help you find care, or where required by law.
Cookies & analytics
We use basic analytics to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies will not prevent you from reading our content.
Third-party links
Our pages link to government and medical resources such as the FDA, NIDA, and SAMHSA. We are not responsible for the privacy practices of external websites.
Children's privacy
This site is intended for adults and families seeking information. We do not knowingly collect personal information from children.
Contact us
Questions about this policy? Call us at 1-800-662-4357.